Cookie Policy

Last updated: 15 January 2026

This Cookie Policy explains how NovaCitadel d.o.o. uses cookies and similar tracking technologies on our website. We are committed to transparency about how we collect and use data to provide you with the best possible experience.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about user behaviour and preferences. Cookies help us remember your preferences, understand how you use our website, and improve your overall experience.

Why We Use Cookies

We use cookies for several important purposes:

  • Essential Website Functionality: To ensure our website works properly and securely
  • User Experience: To remember your preferences and settings for future visits
  • Analytics: To understand how visitors interact with our website and improve our services
  • Marketing: To deliver relevant advertisements and measure the effectiveness of our marketing campaigns
  • Performance: To monitor website performance and identify areas for improvement

Types of Cookies We Use

Necessary Cookies

These cookies are essential for the website to function properly. They enable basic functions like page navigation, secure access to certain areas, and remember your cookie preferences. The website cannot function properly without these cookies, and they cannot be disabled.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. These cookies help us analyse website traffic, identify popular content, and improve our website's performance and user experience. The information collected is aggregated and anonymous.

Functional Cookies

Functional cookies enable enhanced functionality and personalisation. They remember your preferences, such as language settings, region, or other customisation options you may have selected during previous visits.

Marketing/Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They also help us measure the effectiveness of our advertising campaigns and limit the number of times you see an advertisement. These cookies may be set by us or by third-party advertising partners.

Cookie Details

The following table provides specific information about the cookies we use on our website:

Cookie Name Purpose Duration Type
cookie_consent Stores your cookie consent preferences 1 year Necessary
_ga Google Analytics - distinguishes unique users 2 years Analytics
_gid Google Analytics - distinguishes unique users 24 hours Analytics
_gcl_au Google Ads - conversion tracking and attribution 90 days Marketing
_gcl_aw Google Ads - conversion tracking 90 days Marketing
IDE Google Ads - ad personalisation and targeting 2 years Marketing

Third-Party Cookies

We use several third-party services that may set cookies on your device:

Google Analytics

We use Google Analytics to analyse website traffic and user behaviour. Google Analytics uses cookies to collect information about how visitors use our website, which helps us improve our services. The information collected is anonymous and aggregated. For more information, visit Google's Privacy Policy.

Google Ads

We use Google Ads for advertising and remarketing purposes. Google Ads cookies help us deliver relevant advertisements, measure campaign effectiveness, and reach users who have previously visited our website. For more information about Google Ads and privacy, visit Google's Advertising Privacy Policy.

Google Fonts

Our website uses Google Fonts to display text with custom fonts. When you visit our website, Google may collect certain information about your visit. For more information, visit Google Fonts Privacy Information.

Google Consent Mode v2

We implement Google Consent Mode v2, which allows us to respect your privacy choices while still providing useful analytics and advertising services. This technology adjusts how Google services behave based on your consent preferences, ensuring that your privacy settings are honoured across all Google services we use.

How to Manage Cookies

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner at the bottom of the page. You can choose to accept all cookies, reject non-essential cookies, or customise your preferences by selecting which types of cookies you want to allow.

Changing Your Preferences

You can change your cookie preferences at any time by clicking on the cookie consent banner (if visible) or by clearing your browser's cookies and revisiting our website. Your preferences are stored locally on your device and will be remembered for future visits.

Browser Settings

You can also control cookies through your browser settings. Most browsers allow you to:

  • View and delete cookies
  • Block all cookies
  • Block third-party cookies
  • Clear all cookies when you close the browser
  • Open a 'private browsing' / 'incognito' session

Please note that disabling certain cookies may affect the functionality of our website and your user experience. Essential cookies cannot be disabled as they are necessary for the website to function properly.

Cookie Updates

We may update this Cookie Policy from time to time to reflect changes in our use of cookies or applicable laws. When we make significant changes, we will update the "Last updated" date at the top of this policy and may provide additional notice through our website or other communications.

Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Cookie Policy Contact:

Email: privacy@novacitadel.top

Phone: +385 11374586

Address: Savska cesta 19, 10634 Zagreb, Croatia

For more information about how we handle your personal data, please see our Privacy Policy.